Contact Us
Talk to a real person before you buy
We program every scanner by hand, so there is always someone here who can answer a question about your specific area. If you are not sure whether your county is still analog, send us your zip code and we will tell you honestly what a scanner can and cannot pick up there.
How to reach us
- Email: Contact@policeradio.org
- Phone: +1 805-710-9775
Where we are
PoliceRadio.org
1117 Ramona Avenue
Grover Beach, CA 93433
United States
We ship within the United States and typically reply within one business day. This is our business address, not a retail storefront — please contact us before visiting.
What we can help with
- Coverage check. Send your zip code and we will confirm what is receivable in your area before you spend a dollar.
- Choosing a model. Not sure which handheld fits your needs or budget? Tell us how you plan to use it.
- Programming for a different address. Buying a gift, or listening to a different county than where it ships? Just tell us the zip code you want loaded.
- Help after your scanner arrives. Questions about scanning, channel banks, or squelch? We will walk you through it.
- Orders, shipping, and returns. See our Returns & Refunds and Shipping Policy pages, or just ask.
Before you write in
A lot of common questions are already answered on our homepage FAQ and our Listening Options guide — including whether scanners are legal, whether you need a license, and what you can actually hear.
Send us a message
Already Know What You Want?
Every scanner ships programmed to your zip code, with free US shipping.